Our 30-day guarantee
Order from Aethel Botanicals with certainty. If an unopened bottle does not match your expectations, ship it back within 30 days for a full item refund.
The promise
Send back any product within 30 days of receipt. We process your full refund to the original payment source within 3 business days of arrival.
30-day returns
Applicable without dispute, even if you simply change your mind.
Insured delivery
Consignments lost or broken on the road are resent or credited entirely at our expense.
Secure payment
Pay in person upon courier delivery or transfer funds directly: we never request or store debit or credit card details.
How to claim
- Send your purchase reference to [email protected].
- We send an authorization code and warehouse address within one working day.
- Post the package; our staff validates your reimbursement as soon as the package reaches our facility.
Review full terms across our Returns policy policy and Delivery terms schedule.